What Personal Information About Customers Does
viscosity.com (Norcross Corporation) Gather?
At viscosity.com we are committed to protecting your
privacy and developing technology that gives you a
secure online experience. You can travel through most of
our website without giving us any personal information
but sometimes we do need it to provide services that you
requested or to process orders. The only information we
gather is information you give us. We use the
information that you provide for such purposes as
responding to your requests, customizing future shopping
for you, improving our store, and communicating with
you.
Does Viscosity.com (Norcross Corporation) Share the
Information It Receives?
Information about our customers is an important part of
our business and we are not in the business of selling
it to others. We do not share any information we gather
with any third party.
How Secure Is Information About Me?
We work to protect the security of your
information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts
information you input.
We reveal only the last four digits of your credit
card numbers when confirming an order. Of course, we
transmit the entire credit card number to the
appropriate credit card company during order
processing.
It is important for you to protect against
unauthorized access to your password and to your
computer. Be sure to sign off when finished using a
shared computer.
Security
Viscosity.com (Norcross Corporation) participates in
the Verisign Secure Sites Program. Our Secure Sockets
Layer (SSL) software is the industry standard and among
the best software available today for secure online
commerce transactions. It encrypts all of your personal
information, including credit card number, name, and
address, so that it cannot be read as the information
travels over the Internet. No one has ever been the
victim of on line fraud shopping on the viscosity.com
site.
Refunds
There is a 20% restocking charge for any products
returned to Norcross Corporation, freight prepaid and in
new condition. If a Shell Cup is being returned for an
exchange for a different size Shell Cup there will be no
restocking charge.
